Nimbus Reader Support

Nimbus Reader support is handled by Lumenaire Labs. Use this page for product questions, bug reports, account or purchase issues, and reading compatibility questions.

Contact

Email: support@lumenairelabs.com
Company: Lumenaire Labs

Suggested support scope

• Import or file compatibility problems
• Sync or account issues
• Subscription and billing questions
• Bug reports and feature requests
• Accessibility or readability concerns

Recommended response policy

Target a reply window of 1 to 2 business days. For app-store review purposes, keep this page live and reachable before the app is submitted.

What to include later

• Known issues and version notes
• Supported devices and OS versions
• Restore purchase instructions
• Import guidance for EPUB files